Privacy Policy

Introduction

Welcome to https://car-towing-service.terratrek.net! We are committed to maintaining a transparent and secure environment for our users, ensuring their privacy and data protection are always respected. This Privacy Policy explains how we collect, manage, and safeguard the personal information of individuals who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://car-towing-service.terratrek.net
Mobile and desktop applications associated with our brand
Online services and tools provided by the Company
Products offered for sale or download through our digital platforms

Please note that this policy does not extend to external links or third-party platforms, as they have their own privacy policies governing user data.

Processing Activities

This Privacy Policy outlines our practices regarding:

User accounts and access to services
Website visits and interactions
Communication between you and our team

Personal Data Collection

We gather various types of personal information to enhance your experience and provide tailored services. The categories include:

Account Information: Details required to create and manage user accounts, such as names, usernames, email addresses, and passwords.
Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
Financial Information: Data related to your financial status or transactions, including bank account numbers (if provided).
Purchase Information: Items bought from our services, purchase dates, quantities, and transaction amounts.
Mobile Device Identifiers: Unique device IDs, mobile network information, and operating system details for analytics and personalized advertising.
Location Data: GPS coordinates and location-based services data to provide location-specific services.
Feedback: Comments, reviews, and suggestions submitted by users to improve our products and services.
Social Media Information: User profiles, posts, and interactions from social media platforms when you choose to log in via these services.
Product Information: Details about the products you view, search for, or purchase on our site.

We collect this data through various means: user input forms, account settings, checkout processes, browser cookies, analytics tools, and third-party integrations.

Cookies

We employ cookies to enhance your experience on our website:

Strictly Necessary: These ensure basic functions like login, session management, and secure transactions.
Preference: Cookies store user preferences, language settings, and ad customization.
Analytics: Used by analytics providers to track site usage, gather demographic data, and generate reports on website performance.

Users can manage their cookie preferences through our Cookie Manager tool, allowing them to control non-essential cookies.

Retention and Deletion

The duration we retain personal data depends on the purpose for collection:

Data required for contract fulfillment or legal obligations is kept for the duration of the relationship plus a reasonable period thereafter.
Data used for analytics and improvement may be stored indefinitely, anonymized to protect individual privacy.
When you request erasure or opt-out, we will delete or anonymize your data unless we have a legitimate reason to retain it under applicable law.

Security Measures

We prioritize the security of your personal information:

Implementing industry-standard encryption protocols for secure data transmission and storage.
Engaging reputable third-party processors who adhere to strict privacy standards.
Regularly reviewing and updating our security measures to adapt to emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect or solicit personal information from minors. If you believe we have collected such data by mistake, please contact us using the details provided below.

Your Rights

Depending on your location and applicable laws, you may have various rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
Restriction: Limit our processing of your data under specific conditions.
Portability: Receive your personal data in a structured, commonly used format.
Objection: Object to the processing of your data for legitimate interests.
Non-Discrimination: Ensure no adverse decision is made solely based on automated processing of your data.

To exercise these rights or submit a complaint, please contact our Data Privacy Team at [email protected]. We will respond within the time frame specified by applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be notified via a prominent notice on our website, and updated policy versions will be available upon request.

Contact Information

For any privacy-related inquiries, feedback, or requests:

Email: [email protected]

Mailing Address: Car Towing Service, Privacy Team, [Street Address], [City, State, Zip Code]